Privacy Statement

We are Health Sprout Care (“Health Sprout Care”, “we”, “us” and “our”). We operate as a marketing and communications platform to connect interested consumers with products and services offered by our clients. Our Services include a platform for generating interested consumers for insurance carriers, agents, brokers, and related entities (collectively, the “Services”).

Each individual or entity using our Services is referred to as a “user” or “you” or “your”. If you subscribe to any of our Services, you are a “registered user”. If you do not register, you are an “unregistered user”. This Privacy Statement, along with our Terms of Service (“Terms”), applies to all users.

This document outlines our privacy practices (“Privacy Statement”). It explains how we and the companies we work with collect, use, share, and protect the information you provide to us (“your Content” or “User Content”). User Content may include any personally identifiable information, such as your name, address, telephone numbers, email addresses, personal financial information, and other sensitive information that identifies or is uniquely associated with an individual (collectively, “Personal Data”). This Privacy Statement also discusses your choices regarding the collection, storage, and use of your Personal Data.

Any content that is not Personal Data is referred to as “Non-Personal Data.” Non-Personal Data includes information about how users interact with the Services, such as service selections, responses to offerings, and preferences, which we aggregate into larger data sets that do not identify individuals (“Behavioral Data”).

Health Sprout Care connects users with other users and with companies that provide goods or services which may be of interest (collectively, “Partners”). This Privacy Statement does not apply to any Partners or to other websites, mobile applications, or businesses. It also does not apply to any Personal Data or other Content collected via any means other than the Services.

By using our Services, you consent to the collection, transfer, analysis, transformation, storage, disclosure, and other uses of your Content, including your Personal Data, as described in this Privacy Statement.

1. Information We Collect

We collect various types of information from you while providing the Services. This information includes both Personal Data necessary to contact you and connect you with other users, as well as Non-Personal Data that we aggregate, share, and use to improve our Services and industry practices. We collect this information directly from you as well as indirectly through your use of our Services.

Information You Provide Us Directly

  • Registration Information: When you create or modify an account, or subscribe to our Services, you provide Personal Data such as your username, password, postal address, and email address.

  • Payment Information: We use a third-party payment processor (“Processor”) to handle payments. We do not store your credit card numbers or other payment information. Our Processor stores and processes this information in accordance with its privacy policy and applicable law.

  • Profile Information: You may provide additional profile information to customize your account, such as a phone number for SMS or text messages. We may use your contact information to send you information about our Services, events, or to market to you. You can customize notifications through your account settings. If you contact us via email, we may retain your message and contact details to respond to your request.

  • Location Information: We may request your postal address or geographic location, especially when you place an order for Services. When posting User Content on our website or social media, you may provide location information, including GPS data or other location-related details embedded in the content.

  • Communications Between You and Health Sprout Care: We may send you emails, SMS, or text messages for various purposes including sales, delivery, account verification, and updates to features of the Services. These communications may be collected and stored.

Information We Gather from Your Use of Our Services

  • Public Posts: Any public posts on the Services can be viewed by any user and are accessible to anyone visiting the Services. You may disclose certain Personal Data and Non-Personal Data publicly, and Health Sprout Care does not protect this information. Information you choose to share publicly can be read, collected, or used by others and may be used to send you unsolicited messages.

  • Social Media: You may post User Content on third-party social media platforms, which are governed by their own terms of use and privacy policies. Your User Content may contain Personal Data, including names, email addresses, and location information. We may collect and use this User Content and the Personal Data within it to market our Services.

  • Analytics: We use third-party analytics tools, such as Google Analytics, to measure traffic and usage trends. These tools collect information sent by your device or our Services, including web pages visited, add-ons, and other data that helps us improve our Services. We combine this analytics information with data from other users so that it cannot be used to identify individual users. You can learn more about how Google uses data from our Services at Google’s Privacy & Terms page and opt-out with their browser plugin here.

  • Metadata: Metadata includes technical data associated with User Content, such as the time and location it was collected. Health Sprout Care may collect and store metadata, including about public posts on the Services.

  • Device Identifiers: We may access, collect, monitor, or store one or more “device identifiers” that uniquely identify your device. These identifiers may provide us with information about how you browse and use the Services, helping us deliver personalized content and ads. Disabling or impairing device identifiers may limit functionality of the Services.

  • Log Data: Our servers automatically record information (“Log Data”) such as your IP address, browser type, operating system, and other details. We use this Log Data to review our Services, measure, customize, and improve the Services.

2. How We Store Your Information

We currently store all User Content, including Personal Data, on servers located within the United States. In the future, we may store Personal Data and other User Content on servers located outside the United States.

Certain types of User Content you submit may reveal sensitive Personal Data about you or others, such as gender, ethnicity, nationality, age, religion, or sexual orientation. By using our Services or submitting your Personal Data to us, you consent to the collection, storage, processing, and onward transfer of your Personal Data as described in this Privacy Statement.

3. How We Use Your Information

We share and use your Personal Data in the following circumstances:

  • Partners and Affiliates of Health Sprout Care: We may share your Personal Data with our Partners and Health Sprout Care affiliates (meaning entities controlled by, controlling, or under common control with Health Sprout Care) as necessary to provide the Services. Personal Data stored in one jurisdiction would not be forwarded to another jurisdiction except in compliance with applicable laws and regulations.

  • Cookies: We use cookies to recognize your device, provide features, and remember your personalization choices. Disabling cookies may limit your ability to use certain features of the Services.

  • Do Not Track: We make reasonable efforts to honor “do not track” settings on users’ devices.

  • Opt-out Email or Postal Address: You may opt out of receiving mailings from us by contacting us at the “opt-out” address provided below.

  • Service Providers: We employ third-party companies and individuals to facilitate our Services. These third parties may have access to your Personal Data to perform tasks on our behalf but are obligated not to disclose or use your Personal Data for other purposes.

  • Required by Law: We may access, preserve, and share your Personal Data in response to legal requests or to prevent fraud, illegal activity, or imminent harm.

  • National Security and Intelligence Activities: We may release your Personal Data to authorized federal officials for intelligence and other national security activities when required by law.

  • Change of Control: If we sell or transfer part or all of Health Sprout Care or our assets to another organization, your Personal Data may be among the items transferred.

  • Non-Personal Data: We may share Non-Personal Data publicly to show trends about the general use of our Services.

In addition to the above, we may use your Personal Data to:

  • Help you efficiently access your information after signing in.
  • Remember information so you won’t have to re-enter it during future visits.
  • Provide personalized content and information to you and others.
  • Improve, test, and monitor the effectiveness of our Services.
  • Develop and test new products and features.
  • Monitor metrics such as visitor traffic and demographic patterns.
  • Diagnose or fix technical issues.

4. Your Right to Review, Request Changes, and Disclose Personal Data

You have the right to review, request changes to, and disclose your Personal Data. If you believe your Personal Data is incorrect or incomplete, you may request an amendment. We will notify you of our decision to approve or deny your request. If approved, we will amend the data and make reasonable efforts to notify those with whom the data was shared.

5. Children

Our Services are not directed to individuals under 18 years old. If you are the parent or guardian of a person under 18 and become aware that your child has provided us with Personal Data or User Content without your consent, please contact us at support@healthsproutcare.com, and we will remove the information and terminate the account.

6. Changes to this Privacy Statement

We may modify this Privacy Statement from time to time, providing prior written notice to the email address we have on file for you. If you choose not to accept a revised version of this Privacy Statement, you may terminate your account, and the previous version will apply.

7. Different Locations, Different Laws

Privacy laws vary by location and jurisdiction. This Privacy Statement addresses relevant laws, but in the event of any conflict or ambiguity between this statement and applicable law, the law will govern.

a. United States Federal Laws

Federal laws in the United States may apply to the Personal Data collected by us. Currently, all Personal Data of U.S. residents is stored on servers located within the United States.

b. Children’s Online Privacy Protection Act (“COPPA”)

COPPA does not apply to our Services as all users must be 18 years of age or older. If we learn that a user is under 18, we will terminate their account and remove their information.

c. State Laws in the United States

State-specific privacy and security laws may apply to our Services.

d. Your California Privacy Rights

This section supplements our Privacy Statement for California residents in compliance with the California Consumer Privacy Act of 2018 (“CCPA”). You have the right to request information about the Personal Data we collect, share, and use, as well as the right to request the deletion of your Personal Data, subject to certain exceptions.

e. Your Right to Opt-Out

California residents 16 years or older have the right to opt-out of the sale of their Personal Data. Visit our homepage and click on the “Do Not Sell My Personal Data” link.

f. Rights of Minors

Minors are not permitted to register to use our site. However, California residents under 18 may request the removal of publicly posted content by contacting us as described below.

8. Use of Email Addresses and Other Contact Information

We collect the email addresses of those who voluntarily provide them to us, including both registered and unregistered users.

9. Contact Us

If you have any questions or concerns about this Privacy Statement, please contact us at:

Health Sprout Care
1234 Sunshine Blvd,
Miami, FL 33101
Email: support@healthsproutcare.com

10. Revision Date and History

This Privacy Statement was last revised on August 12, 2024. There are no prior versions of this privacy policy.